09.21.07
On Hold Music
I came across an article the other day that I found rather interesting: “Legal Issues and Concerns with Music on Hold.” Ha, I know it sounds kind of boring, but it was interesting to read about the legality of on hold recordings. How often do you call a customer service line and are put on hold? Chances are it is music you recognize (or if you are lucky creative hold music). Either way, the company using the music had to pay licensing fees in order to play the music. Read the article; it’s a lot more interesting and my lame post can’t do it justice.